Delivery is carried out by DHL express or FedEx. Preferably, DHL is used. For some products, we also use international parcel for delivery.
In case you want to use your own courier, please inform us so that we will prepare documents related accordingly, which may require extra cost in order to cover as export license, customs declaration, etc.
The time for different destinations will depend on the courier. When shipped by DHL/FedEx express, it will takes usually 3 -5 days to Europe / USA, Japan and Korea. 5-7 days to other locations. Customs clearance is not included. When shipped with international parcel, the shipping time can not be estimated due to the recent tariff policy changes in many countries.
All products will be packed into boxes with/without ice pack to maintain a relatively low temperature. We recommend to ship the product under room temperature and to store them at proper temperature upon received. Usually, all miubio.com products will be stable for 1 year after production.
Customers shall make clearance, pay import tax in your country. If you are not able to do the clearance, please make sure to contact us before purchase.
If you need assistance with delivery, please contact us by Email to [email protected]